Support
Support Readiness
WarpIntel support intake and voluntary support stay public and human-reviewed while provider calls, support queue details, payment records, receipts, account decisions, and private EVE data remain protected or disabled. This page exposes aggregate readiness only.
Support flows are covered by no-secret public readiness checks.
Public support, voluntary support, and readiness surfaces are visible.
Stripe, email, and revenue providers remain dry-run or gated until review.
Support queue review stays behind protected admin routes.
Support Surfaces
Support request, voluntary support, and support readiness pages are public.
Support Intake
Support submissions enter a protected queue for human review.
Provider Gates
Stripe, email, and revenue providers stay dry-run or public-gated.
No Unlocks
Voluntary support does not unlock gameplay, EVE data, or dashboard access.
Public Support Request Form
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Voluntary Support Page
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Hashed Support Quota Guard
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Manual Support Queue Review
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Protected Support Review Packet Export
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Provider-Gated Receipt And Support Link
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Human-Approved Resolution
Kept public-safe, quota-guarded, provider-gated, or protected for human review.
Stripe support link gate
No live provider mutation runs until the matching setup, abuse, and owner-review checks pass.
Stripe no-live-call dry run
No live provider mutation runs until the matching setup, abuse, and owner-review checks pass.
Email provider gate
No live provider mutation runs until the matching setup, abuse, and owner-review checks pass.
Email no-send dry run
No live provider mutation runs until the matching setup, abuse, and owner-review checks pass.
Revenue provider setup gate
No live provider mutation runs until the matching setup, abuse, and owner-review checks pass.
Public Exposure
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Raw Support Messages
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Contact Details
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Payment Profiles
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Customer Records
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Provider Secrets
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Email Message Ids
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Admin Review Notes
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Private Eve Data
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Eve Tokens
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Paid Unlocks
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
Account Decisions
Kept out of public pages, health snapshots, smoke logs, screenshots, and readiness feeds.
No-Secret Support Rule
Public support readiness exposes support surface counts, support request route counts, protected review counts, provider-gate counts, workflow-stage counts, and no-live-provider safety booleans only; it does not expose raw support messages, raw support subjects, contact details, email addresses, Discord handles, in-game names, page URLs, admin review notes, reply draft bodies, support queue statuses, rate-limit hashes, browser identifiers, EVE session ids, EVE tokens, Stripe customer records, payment profile details, provider secrets, email message ids, paid unlocks, or account decisions.